Introduction
1.1 Welcome to The Good Vibes company
At The Good Vibes company, we are committed to protecting your personal information and respecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in compliance with the Privacy Act 2020 of New Zealand
1.2 Scope
This policy applies to all personal information collected through our website, online services, and any other digital platforms operated by The Good Vibes company.
2. Information We Collect
2.1 Types of Personal Information
We may collect the following types of personal information:
- Name and contact details
- Email address
- Physical address
- Phone number
- Payment information
- Browsing history and website interactions
- Device and location information
2.2 Method of Collection
We collect personal information through:
- Website registration forms
- Online purchases
- Customer service interactions
- Website cookies and tracking technologies
- Voluntary submissions via email or contact forms
3. Purpose of Collection
3.1 Primary Purposes
We collect and use your personal information for the following purposes:
- Providing our products or services
- Processing payments
- Communicating with you about your orders or account
- Improving our website and customer experience
- Sending marketing communications (with your consent)
3.2 Legal Basis
We collect and process personal information based on:
- Fulfilling a contract with you
- Obtaining your explicit consent
- Complying with legal obligations
- Protecting our legitimate business interests
4. Disclosure of Personal Information
4.1 Third-Party Sharing
We may share your personal information with:
- Payment processors
- Shipping and delivery services
- Cloud storage providers
- Marketing and analytics services
- Legal and regulatory authorities when required by law
4.2 International Transfers
We may transfer personal information to service providers outside of New Zealand. When doing so, we ensure:
- Appropriate data protection measures are in place
- Compliance with the Privacy Act 2020
- Your information remains protected
5. Data Security
5.1 Protection Measures
We implement comprehensive security measures to protect your personal information:
- Encryption of sensitive data
- Secure server infrastructure
- Regular security audits
- Access controls and authentication protocols
- Protection against unauthorized access, disclosure, alteration, or destruction
6. Your Rights
6.1 Access and Correction
You have the right to:
- Access the personal information we hold about you
- Request correction of any inaccurate or incomplete information
- Contact us to exercise these rights
6.2 Consent and Withdrawal
- You can withdraw consent for marketing communications at any time
- Opt-out of non-essential cookies
- Request deletion of your personal information
7. Cookies and Tracking Technologies
7.1 Cookie Usage
We use cookies and similar technologies to:
- Enhance website functionality
- Analyze website traffic
- Personalize user experience
- Provide targeted advertising
7.2 Managing Cookies
You can manage cookie preferences through your browser settings or our cookie consent tool.
8. Children's Privacy
We do not knowingly collect personal information from children under 16 without parental consent. If we become aware of such collection, we will take steps to remove that information.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically. We will notify you of any significant changes via email or website notification.
10. Contact Information
10.1 Privacy Inquiries
For any privacy-related questions, requests, or concerns, please contact:
The Good Vibes company
4 Nandina Ave East tamaki
admin@thegoodvibes.co.nz
10.2 Data Protection Authority
If you believe your privacy rights have been violated, you can lodge a complaint with the Office of the Privacy Commissioner in New Zealand.
11. Disclaimer
While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure.
Last Updated 28/11/2024
**Acknowledgment**
By using our website and services, you acknowledge that you have read, understood, and agree to this Privacy Policy.
